Technical Detail
Please click here to download your copy of Karndean’s commercial flooring technical data sheets.
To view the EN685 commercial flooring application sheet for Karndean products click here.
If you require a copy of the Karndean Installation Guide please click here.
Karndean Commercial Flooring Guarantee
Subject to the conditions and exclusions set out below Karndean International Limited (“Karndean Designflooring”) guarantees that the product will not wear out and will be free from all manufacturing defects from the date of purchase for the Guarantee period as set out below. Wear out is defined as the removal of the wear layer and design pattern.
|
Product |
Commercial Guarantee | Domestic Guarantee |
| Art Select | 15 yrs | 20 yrs |
| Da Vinci | 15 yrs | 20 yrs |
| Van Gogh | 10 yrs | 15 yrs |
| Opus | 10 yrs | 15 yrs |
| Michelangelo | 6 yrs | 12 yrs |
| Knight Tile | 6 yrs | 12 yrs |
The guarantee is conditional on the following:
1. The product has been suitably specified according to the guidelines set out in EN 649 and been subject to normal wear and tear conditions.
2. The product has been installed by a skilled tradesman using the correct materials and adhering to the BS 8203 industry code of practise, installation guidance from Karndean and an approved Karndean adhesive.
3. That the product has been cleaned and maintained using the cleaning and maintenance instructions provided by Karndean and that barrier matting or other such method has been provided at all external entrances to prevent the ingress of outside dirt onto the floor.
4. Protection has been provided to avoid heavy point loading to the floor.
This guarantee does not cover the following:
1. Damage caused by external factors including but not limited to sunlight, water (including water leakages and subfloor moisture), stains, spillages, heat or hydrostatic pressure.
2. Wilful or accidental damage.
3. Modifications, repairs or alterations unless carried out by a skilled tradesman and notified to Karndean.
4. Poor installation of sub floor materials, or the use of incorrect sub floor materials.
Any claim made under this Guarantee should be made in writing or by telephone to the
Karndean International Technical Department,
Crab Apple Way, Vale Park, Evesham,
Worcestershire, WR11 1GP.
Telephone: 01386 820102
If it is found to be necessary to replace a product which is no longer available, Karndean reserves the right to replace the floor with a product of equal value and specification to that which was originally installed. Save as detailed above and to the fullest extent permitted by law, Karndean shall not accept or be liable under this Guarantee for any direct, indirect, special or consequential loss, expense, cost, claim or damage (including liquidated damages). This Guarantee does not affect your statutory rights.

